Insights / Associations and members

Associations and members

Member portals, AI policy and engagement.

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4 articles·about 32 minutes

Associations and members

Building a Custom Member Portal on Top of Wild Apricot

We rebuilt NZSAE's member experience on Drupal 11 while keeping Wild Apricot as the system of record. Here's what was actually hard — the API limitations, the sync decisions, and the flows Wild Apricot won't let you touch.

7 min 7 min read · George Bonnici-Carter
Associations and members

AI for Associations: What It Changes on Your Website and Member Portal

Your members already use AI more than your organisation does. What it actually changes on your website and member portal, on whatever platform you run.

10 min 10 min read · George Bonnici-Carter
Associations and members

AI for Association Members: Relevance Beats Volume

Two-thirds of your members never open the newsletter and half say they already get too much. Sending more won't fix it; sending the right three things might.

7 min 7 min read · George Bonnici-Carter
Associations and members

Association AI Policy: What to Say When Your Board Asks

A practical answer for your board, built on the Privacy Act 2020, the Privacy Commissioner's AI guidance, and four controls you can actually enforce.

8 min 8 min read · George Bonnici-Carter

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