Insights
35 articles
Planning your platform
Unless proprietary software fills 95% of your business needs, start with open source. More flexibility, honest security, and the freedom to leave.
7 min 7 min read · George Bonnici-Carter
Your next CMS could open up better search, less repetitive work and connected tools. What should you evaluate before committing to the platform?
6 min 6 min read · George Bonnici-Carter
As building software gets faster, deciding what deserves to be built becomes more valuable. Your development partner should help you make those decisions.
5 min 5 min read · George Bonnici-Carter
AI can now understand and recreate much of a website. The bigger gain comes from moving content onto a platform built for what happens next.
8 min 8 min read · George Bonnici-Carter
AI in practice
One URL your team connects ChatGPT or Claude to, signing in with the account they already have. What it does, and the two security problems I hit setting it up.
Associations and members
A practical answer for your board, built on the Privacy Act 2020, the Privacy Commissioner's AI guidance, and four controls you can actually enforce.
Two-thirds of your members never open the newsletter and half say they already get too much. Sending more won't fix it; sending the right three things might.
Your members already use AI more than your organisation does. What it actually changes on your website and member portal, on whatever platform you run.
10 min 10 min read · George Bonnici-Carter
Build versus buy has tormented organisations since the dawn of software. But it was never really a two-way choice - the decision that matters is where you draw the line between what you rent and what you own.
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