Transforming NZ Police's digital experience with Drupal
Project Overview
The New Zealand Police required a modern, secure digital platform to serve both public-facing needs and internal operations. We partnered with NZ Police to develop a comprehensive Drupal solution focused on accessibility, transparency, and ease of use. The platform now empowers citizens with faster access to critical information, reports, and resources while meeting the strict security needs of law enforcement.
Challenges
The project presented several significant challenges:
- Strict security requirements for handling sensitive information
- Complex form workflows with conditional logic and multi-step processes
- High traffic volumes requiring excellent performance
- Integration with existing government systems
- Compliance with government accessibility standards
Solution
We developed a tailored Drupal platform with:
System Architecture
We designed a scalable architecture that:
- Implements a multi-layer security approach
- Separates public and internal content with appropriate access controls
- Utilizes containerization for deployment flexibility
- Incorporates redundancy and failover systems
Webform Management
The webform system includes:
- Custom validation and conditional logic
- Multi-step form processes with save and resume functionality
- Automated PDF generation and secure storage
- Workflow management for form processing
- Integration with internal case management systems
Security Implementation
Security was paramount, so we implemented:
- Advanced authentication mechanisms
- Data encryption at rest and in transit
- Comprehensive audit logging
- Regular security scanning and testing
- Role-based access control with fine-grained permissions
Results
The platform has successfully:
- Processed over 100,000 form submissions securely
- Reduced paper-based processes by 75%
- Improved internal communication and information sharing
- Maintained 99.9% uptime even during high-traffic events
- Passed multiple security audits with no critical findings
Client Testimonial
"The team delivered a clean, scalable Drupal solution that exceeded our expectations. Communication was clear, deadlines were met, and they truly understood our business needs. We couldn't have asked for a better partner."
Patricia Davies
Technology Office
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